1. Introduction
Tytan VPN ("we", "our", "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and your rights.
Tytan VPN is designed for privacy and security purposes.
Tytan VPN is operated under the jurisdiction of the United States.
2. Information We Do Collect
To provide our service, we collect minimal information:
2.1 Information You Provide
You may use Tytan VPN without creating an account.
If you purchase a subscription, billing is processed by Apple App Store, Google Play or, for cryptocurrency payments on our website, OxaPay.
We do not collect or store your credit card details.
If you contact support, we may collect your email address and the information you voluntarily provide.
2.2 VPN Data and Logging Policy
Tytan VPN does not collect, log, store, or share:
- Browsing history
- DNS queries
- Visited websites
- IP address logs
- Session content
- Traffic destination data
We operate under a strict no-activity-logs policy.
We do not measure how much data individual users consume. We measure total traffic per server, grouped by country without storing IP addresses, to plan capacity.
This usage data is aggregated and is not linked to browsing activity.
2.3 Device and Technical Data
To improve application performance and reliability, we may collect limited technical data such as:
- App version
- Device type
- Operating system version
- Crash reports
- Diagnostic information
This data is used exclusively to maintain and improve service quality.
When a device signs in or connects, we use its network address only to determine its country, which we keep for service statistics. The address itself is not stored or shared with third parties.
Our servers may hold your network address briefly, for example in a short-lived browser session or to limit repeated requests. These records expire on their own within hours and are not kept as logs.
On our website we count page views and store-button clicks without cookies. Each visit only adds to a daily total by page, language, country and referring site; IP addresses are not stored.
2.4 Connection Reliability Measurements
When this measurement feature is enabled, the app may send the selected VPN server, platform, app version, VPN protocol, whether the connection succeeded, and the time required to establish the connection. The network address used for the request may be processed momentarily to derive a two-letter country code, but the IP address itself is not written to the telemetry store.
These measurements never include browsing history, DNS queries, visited domains, traffic content, email addresses, account IDs, device IDs, payment information, or individual session identifiers.
The service immediately adds each accepted measurement to an hourly aggregate grouped by country, server, platform, app version, and protocol. It does not retain a raw connection-event record. Aggregates are used to monitor reliability, improve routing, investigate broad performance patterns, and prepare privacy-safe statistical reports. Small groups are suppressed before data can be used for content publication.
3. Subscription and Payments
All subscription payments are processed by:
- Apple App Store (iOS)
- Google Play Store (Android)
- OxaPay — cryptocurrency payments
If you pay with cryptocurrency on our website, the payment is processed by OxaPay. We receive the order status and amount, not your wallet credentials.
We do not store payment details.
Subscription management and cancellations must be handled through your Apple ID or Google Play account settings.
4. How We Use Information
We use collected data to:
- Provide VPN services
- Enforce plan device limits
- Improve performance and stability
- Prevent abuse or fraud
- Respond to support inquiries
- Prepare aggregate network reliability reports that do not identify individual users
5. Third-Party Services
We may use trusted third-party service providers to operate and improve Tytan VPN.
These providers process limited technical data only as necessary to provide their services.
Service providers include:
- Firebase Authentication (Google LLC) — sign-in
- Adapty — subscription management
- OxaPay — cryptocurrency payments
- etc
These services may collect anonymized or aggregated technical data in accordance with their own privacy policies.
6. Data Retention
We retain minimal technical and support data only as long as necessary to:
- Provide the service
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Raw connection-reliability events are not retained. Privacy-safe aggregates are retained only as long as reasonably necessary for service reliability, security review, trend analysis, and aggregate reporting.
7. Data Security
We implement industry-standard security measures, including encrypted VPN tunnels and secure infrastructure practices.
8. Children's Privacy
Tytan VPN is not directed to individuals under the age of 13.
We do not knowingly collect personal information from children.
9. User Responsibility and Legal Compliance
Users are responsible for complying with applicable local laws and regulations when using Tytan VPN.
Tytan VPN is intended for lawful privacy and security purposes.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal data
- Request correction or deletion
- Object to processing
- Withdraw consent where applicable
Requests can be submitted via our support contact.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of the service constitutes acceptance of the updated version.
12. Contact Information
Email: info@tytanov.com
Company: Tytan VPN
Jurisdiction: United States